LEGENDARY SERVICE - The Cabana Experience
Our success or failure at Cabana Restaurants is a matter
of keeping a promise. We make a promise to every potential
Guest: "Be our Guest. Dine with us at Cabana for a truly
Each interaction we have with our Guests is an opportunity
to create a story. The Guests first sight of the restaurant
to the final goodbye and invitation to return will determine
whether we live up to that promise.
Some restaurant companies claim to be the biggest or the
best in the marketplace. Cabana does not need to make such
claims – because Cabana created a market. Our competitors
also claim to pay careful attention to food quality, restaurant
cleanliness, and courteous service. In many cases, these
claims are nothing more than lip service – there is often
a wide void between what they promise .... and what they
serve. At Cabana, QUALITY, SERVICE, and CLEANLINESS:
Q.S.C. are the cornerstones of our business.
We use only the highest quality raw products to make the
items on our menu: the highest grades of meat and cheese;
premium liquors as call brands in the bar. Our employees
pay strict attention to recipes, portions and overall food
production, and plate presentation. Cabana's brand of Service
is second to none.
We don't have customers – we have Guests.
And that's how they are treated ... as Guests who have come
to us for a memorable dining experience. If you have a Guest
in your home, you would want to make sure that the impression
you make is a good one. You would want your home to be clean
and well-organized. We will settle for nothing less at Cabana
– from the sidewalk to the dining room and Bar; from the
kitchen to our restrooms ... Our Guests expect and receive
a clean, well – organized environment in which to enjoy
our high quality food and special brand of Legendary
Exceeding our Guests' expectations is our number
one priority. Our personnel like people, and they
enjoy making others happy. They smile; they like what they
are doing; and they show a great amount of pride and ownership
in their restaurant and the company they are part of. Employees
express care and concern for Guests through words and action,
to use their abilities to solve Guest problems spontaneously
and to turn a potential complaint into a positive story.
"EACH RESTAURANT IS INDEPENDENTLY OWNED AND OPERATED"